Once you have pressed Book Now you will need to pay by selecting one of the options below, for multiple bookings you will have to repeat the payment procedure.
Terms and Conditions - PLEASE READ
Payment to Kingsway Centre
1.1 Payment will need to be received by Kingsway on or before the experience day, if no payment is received before the experience Kingsway reserve the right to cancel a clients booking.
Cancellation by Client
2.1 If the client wishes to cancel their attendance onto the course then the client will have the option to rebook onto another date for no extra charge. 2.2 If the client cancels more than two weeks in advance of the booking then any monies received by Kingsway from client will be returned. 2.3 If a client wished to cancel within two weeks of the commencement of the activity then Kingsway will deduct 50% from any monies received. 2.4 If the client cancels within 24 hours of an experience then Kingsway reserve the right to keep all monies received from client.
3. Cancellation by Kingsway Centre 3.1 - Although every attempt is made to ensure that experience days run as scheduled, in the event that Kingsway need to cancel a course due to unsuitable conditions or other unforeseen circumstances we will notify the client as soon as possible. 3.2 – Kingsway will notify clients not less than five days prior to a experience start date if an experience needs to be cancelled because a workable minimum number of participants have not been reached.
The exception to this is the Gorge Experience, due to the nature of the gorge rain can cause the water levels to rise to dangerous levels, this can be unforeseen, thus the Kingsway staff may need to cancel as late as the day of the experience, in this case participants will be offered an alternative experience or to reschedule for no extra cost, if neither of these options are applicable then the client/s will be offered a full refund.
4. Risks and Dangers Whilst Kingsway maintain high professional standards of client care and safety, clients must realise and understand that participation in adventurous activities entails some risk of injury or death. Kingsway will at all times endeavour to minimise these risks through safe practices and procedures. However, these risks can never be entirely eliminated and participants accept that accidents and injury may occur. Kingsway is not under any liability whatsoever in respect of loss or damage to personal property not caused by the negligence of Kingsway or its representatives. When booking the experience and signing the consent form, clients are accepting these risks and will be responsible for their own actions and involvement. 5. Insurance Kinsgway Centre holds full public liability insurance.